Dispatch Times and
When we receive your order, our aim is to dispatch it the next working day (Monday to Friday).
Deliveries are sent from our Warehouse in Auckland and are usually sent via Courier Post using their signature required service. Delivery is usually overnight and is dependant on Courier Post offering their usual prompt service. Some isolated regions or rural addresses may require additional delivery time.
In the unlikely event that an item is out of stock, you will be notified of the expected additional delay. We always give you the option of crediting the purchase price back in the meantime, we will never hold onto your money without your approval.
All of our orders are sent via courier so they will need to be signed for, please make sure there is someone at the specified address to sign for the package. A card to call will be left if there is no one to sign for the delivery.
Dispatch and Delivery days are Monday to Friday
If your article is damaged upon arrival please notify us immediately email@example.com or +64 9 913 6212
If your article fails to arrive within 4 days of delivery date (within New Zealand) please notify us immediately on firstname.lastname@example.org or +64 9 913 6212.
If you wish to come and see us to pick up your order the address is:
Now Sound Ltd
6A Doncaster Street
If you have any other questions or concerns please feel free to contact us email@example.com or +64 9 913 6212 (Office & Warehouse hours are 8:30am - 5pm Monday - Friday)
Other company details:
PO Box 201 228