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Dispatch Times and Shipping Info


When we receive your order, our aim is to dispatch it the next working day (Monday to Friday).
Deliveries are sent from our Warehouse in Auckland and are usually sent via NZ Couriers using their signature required service. Delivery is usually overnight and is dependant on NZ Couriers offering their usual prompt service. Some isolated regions or rural addresses may require additional delivery time.
In the unlikely event that an item is out of stock, you will be notified of the expected additional delay.   We always give you the option of crediting the purchase price back in the meantime, we will never hold onto your money without your approval.
All of our orders are sent via courier so they will need to be signed for, please make sure there is someone at the specified address to sign for the package. A card to call will be left if there is no one to sign for the delivery. 
Dispatch and Delivery days are Monday to Friday
If your article is damaged upon arrival please notify us immediately or +64 9 913 6212

If your article fails to arrive within 4 working days of delivery date (within New Zealand) please notify us immediately on or  +64 9 913 6212.
If you wish to come and see us to pick up your order the address is:
Now Sound Ltd
2/180 Montgomerie Road
Airport Oaks
Manukau 2022

Please let us know if you would like to collect your order, so we can have it ready for you to collect. 
If you have any other questions or concerns please feel free to contact us or +64 9 913 6212 (Office & Warehouse hours are 8:30am - 5pm Monday - Friday)
Other company details:
Postal Address:
PO Box 201 228
Auckland Airport
Auckland 2150
GST: 102-193-164